Crossroads Gas is a non-profit member owned utility. We were created and are run by you, our customers. You elect the Board of Directors, who are also Crossroads customers, and most of the charges you see on your bill, except Cost of Gas and Federal Fuel Charge, are determined and approved by your elected Board. Because we are a non-profit organization, we are not operating to generate profit like most other utilities in Alberta. We are operating for a collective benefit to get you natural gas. Below are the charges you will see on your monthly gas bill:

Administration Charge Fixed: This charge covers the costs related to the billing process and providing customer service.

Cost of Gas: This is the natural gas rate per Gigajoule (GJ) and directly recovers what Crossroads Gas paid its gas supplier Gas Alberta.

Gas Cost Recovery and Reserve: This charge covers any gas losses on the distribution system and maintaining the reserve fund for future needs, unplanned events and rising costs.

Delivery and System Maintenance: This charge covers the costs related to building, maintaining, and operating the gas distribution system.

Federal Fuel Charge: This is the rate per GJ payable to the Canadian Government as part of the Climate Change Action Plan to help lower carbon emissions.